Refund and Return Policy

At MIRAPLANNER LIMITED, we strive to provide high-quality digital planners and a seamless shopping experience. Please review our refund and return policy before making a purchase. By using Miraplanner.com, you agree to these terms.

1. Returns and Refunds

We accept returns and refunds under the following conditions:

• Unsatisfied with the Product: If you are not satisfied with your purchase, you may request a refund or return within 14 days of purchase.

• Defective or Corrupt Files: If the file is damaged or inaccessible, we will provide a replacement or issue a refund upon verification.

• Accidental Purchase: If you made an accidental purchase, contact us within 48 hours for a resolution.

2. Requesting a Refund or Return

To request a refund or return, please contact our support team at contact@miraplanner.com with the following details:

• Your order number

• The reason for the refund or return request

• Proof of purchase (e.g., confirmation email, transaction receipt)

Refund and return requests will be processed within 5-7 business days after approval. Refunds will be issued to the original payment method.

3. Exceptions and Non-Refundable Cases

• Partial Usage: Refunds will not be granted if the product has been accessed, downloaded, or partially used.

• Change of Mind: We do not offer refunds for purchases made in error or for change of mind.

4. Chargebacks and Disputes

If a chargeback or dispute is filed without first reaching out to our support team, we reserve the right to deny future purchases and take necessary actions to resolve the matter.

5. Contact Information

For any refund or return-related inquiries, please contact:

MIRAPLANNER LIMITED
Address: Suite C, Level 7, World Trust Tower, 50 Stanley St, Central, Hong Kong
Phone: +1 408 762 3763
Email: contact@miraplanner.com

We appreciate your business and thank you for choosing Miraplanner.com!