Delivery Policy
At MIRAPLANNER LIMITED, we aim to provide a seamless and efficient delivery experience for our customers. Since we offer digital products, our delivery process is instant and hassle-free. Please review our delivery policy to understand how we process and deliver your digital planners.
1. Digital Product Delivery
- All our products are digital downloads and do not require physical shipping.
- Upon successful payment, you will receive an email confirmation with a download link to access your purchased digital planner.
- If you do not receive your download link within 24 hours, please check your spam/junk folder or contact us at contact@miraplanner.com.
2. Accessing Your Digital Products
- Your digital planner will be available for immediate download after purchase.
- The download link provided is unique to your purchase and should not be shared with others.
- You may download your product multiple times but only for personal use.
3. Issues with Delivery
If you experience any issues accessing your digital planner, please contact our support team. Common issues include:
- Incorrect email address provided – Ensure you have entered a valid email address at checkout.
- Payment not processed – If your payment has not been confirmed, the download link will not be generated.
- Technical errors – If you face difficulties downloading or opening the file, contact us for assistance.
4. Refunds and Returns
- As this is a digital product, we do not offer refunds unless there is a technical issue that we cannot resolve.
- Please review our Refund and Return Policy for more details.
5. Contact Information
If you have any questions or need assistance, please reach out to us:
MIRAPLANNER LIMITED
Address: Suite C, Level 7, World Trust Tower, 50 Stanley St, Central, Hong Kong
Phone: +1 408 762 3763
Email: contact@miraplanner.com
Website: Miraplanner.com
We appreciate your trust in MIRAPLANNER LIMITED and are committed to ensuring a smooth digital delivery experience.